Gout Forum iPad issues

About GoutPal’s Old Gout Forum Forums Using GoutPal Gout Forum iPad issues

This topic contains 2 replies, has 2 voices, and was last updated by  Stevio GoutPal Support 4 years, 6 months ago.

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  • #20599

    I have recently had a couple of reports about problems using these gout forums on iPad. I want to solve these issues as soon as I can, but I need the help of iPad owners.

    If you use iPad to access there gout forums, please can you send me some information? I need information if you have problems accessing this forum, or if you can access it OK. That will help me determine if this is a general iPad problem, or if it is specific to certain versions.

    Please use the orange Support button, and tell me which version of iPad you are using, along with the name and version of the browser you are using. Briefly describe any problems you are having with forum access, or tell me if you have no problems. Then, attach a screenshot via the link below the area where you type the details.

    Thank you for helping me with this. If you know anyone who uses an iPad, please can you persuade them to test this? The more information I get, the sooner I can identify the problem and fix it.

    #20611

    I believe that I have fixed the issue relating to the missing Log In button. This affected all narrow screen browsers, not just iPad.

    You should now be able to see the Log In button on all screen sizes. If not, please try refreshing your browser page before reporting the problem.

    I’ve added a screenshot of how the forum looks on a narrow screen. Note that the menubar at the top of the screen changes to show your profile picture if the screen is not wide enough for your name.

    • This reply was modified 4 years, 6 months ago by  Stevio GoutPal Support. Reason: Attached image was too big
    #20614

    One other point that I noticed when I was looking into this.

    If you are accessing this forum on an iPad, or any device where the screen is narrow, it always best to turn it so that you have the widest view possible.

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